Can You Rely On

The essay writing niche is improving constantly. Every day many new websites appear. Students have a lot of options, and yet, they don’t know what to choose. Picking one essay writing service is turbulent. You don’t know what to expect and worry all the time. 

I guess each student has been there. I am not an exception. Thus, to calm you down and make you feel at least a little more relaxed, I decided to write reviews on all the essay writing services I’ve made use of. Today, I am going to talk about EssayFactory, the UK based company. Though it is one of the oldest companies in the field and provides clients with good essays, you can find a lot of contradictory information about it and feel even more confused. Well, let’s figure out if EssayFactory deserves your trust. 

What They Offer

The company offers a wide range of services. They claim you can order everything here: from one page essay to a deep and well-thought dissertation. Also, they offer to help customers with business or marketing plans writing, CV and cover letter writing. Essay Factory writers will do your application essay, as well. 

It is good to have everything in one package. However, it provokes some doubts. Do they really can do everything and keep a high level? It is a challenge for any essay writing service. Unfortunately, it is impossible for one person to order a bunch of so different papers to know for sure. What we can do is to read the reviews which I did. And I didn’t find any mention of low quality or missing the deadlines. But who knows..


Do the writers from this essay site can cope with any writing assignment they get? Are the customers always completely satisfied? No, they aren’t. 

Due to the large choice of services, it has to hire many writers. Though they claim that they are all professionals and have huge experience in academic writing, they have different personalities and can have different views on the same things. Moreover, such versability is even better for the customers, as each paper does not look like the other. This way, the clients could be confident it will be accepted well by their professors. 

There are some unsatisfied customers pointing out that they don’t provide information about the writers’ levels. The only available information is that all the writers are English native speakers. It is partly true, as it is hard to find such information on the website, and they have to listen to their customers more carefully. However, you can learn about the writer’s level and get the proofs after you made an order. The customer support representative will answer all your questions. They are available 24/7 and always in touch.

All the essays from them are written from scratch, thus you won’t find samples of prewritten essays on their page. It doesn’t let us go through their papers to find out how good they are. But it protects our privacy and guarantees the uniqueness of the papers. You decide what is more important. 


To me, the Pricing Policy is reasonable, though the prices could be a little lower. Let’s find out how much an average order will cost. 

Mostly, students order an essay of 500 words and assign it to an undergraduate writer. With the deadline over one week, the price starts from £30 GBP. In my opinion and based on my experience, it is an average price on the market. 

Plus, as a first-time customer, you can use the 15% discount. It is a generous offer. The majority of the services offer 5 to 10%. 

Customer Service

While processing my order, I communicated with customer support. I could say, they are good at what they do, and they gave me any information I requested. On my demand, they provided me with their registration documents, so I can be sure I am dealing with the legitimate service. 

However, it is hard to get to customer support before you make an order. I can understand that; they take care of their real customers who have already made their choice. On the other hand, it is not right. Sometimes, there is one tiny question that separates you from the final decision. And if you get a prompt and appropriate answer, you’ll make an order. 

Not everything is clear from the website. Thus, I give this site’s customer service 4 out of 5 points. If they want to attract new customers, they have to revise their approach. 


Though the customer support isn’t perfect, the interface is pretty amazing. The Order Form is easy to use and allows you to put all the needed information there. 

You can choose the deadline, write down the subject and the topic, the type of the paper, its length and other requirements. There is no need to make calls or write emails, everything will be delivered in the system and someone from Factory will contact you in no time. 

No personal data is needed, except for the payment. Anyway, the payment is proceeding on the secured page and the data you put there is accessible to you and your bank/e-wallet only. 


  • Everything is in one package. You can sign a contract with one essay writing service and cover all your academic writing needs. 
  • Quality. Original papers free of plagiarism or grammar mistakes. 
  • Accessibility. The website is user-friendly and the ordering process is simple and fast. 


  • Customer support. The approach is a little bit formal and differs before and after making an order. 
  • Information gaps. Lack of information needed to make an informed decision. 

To Sum Up

There are two camps: the first one is satisfied with the EssayFactory service and the second one isn’t. For some students, it is a clear sign that this website doesn’t deserve trust. And I don’t think I can change their mind. But to me, it is a real-life situation. It means they doesn’t write fake reviews or make impossible promises. 

Factory offers average prices and delivers non-plagiarised essays free of grammar or stylistic mistakes. Indeed, there are some flaws. This site has to work on its potential customers’ treatment and put some important information on their website. They can improve their overall performance and get to know their customers better, so the camp of pleased customers grows. Yet, they handle the orders professionally and don’t compromise themselves in any significant way. 

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12 days ago

Need someone to write AU essays. What would you recommend for me?

Reply to  Mike
12 days ago
18 days ago

Do they have onlu UK writers? Where to buy essay written by the US writer?

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